Activation Audit

Never has the first impression been ever so important than in digital products. Typical SaaS loses more than half of their new users the same day as they signed up. It leaves products a tiny window of opportunity to turn visitors into customers.

This service aims to identify design flaws affecting your sign-up and activation. You’ll get professional advice on how to improve your user onboarding with simple and quick fixes.

I will examine every step of your users’ journey from signup to activation. First, I will meticulously map every friction that could cause a drop-off. We will dive into what makes your users feel the product value, then I will assess how you currently guide them towards that. Finally, I will outline the no-brainer changes that will champion your onboarding into a user activation machine.

What do you get

You’ll receive a full UX review of your current user onboarding along with a list of proven quick fixes. We will have a video call where I can clarify any questions about my recommendations. I will also provide an additional month of email support so you and your team can feel confident implementing the changes.

Who is this service for

This service is for self-serve SaaS that understand sustainable growth comes from engaging users. If you want to get an experts review of your onboarding, this is the right service for you.

BOOK A CALL TO GET STARTED

If you don’t find a package that meets your needs or have questions, drop me a line at hi@retention.tips or book a free call.