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Bite-size Tips on User Activation and Retention

No-nonsense tactics for growing MRR by onboarding users and keeping them from churning. New tips are added every week.

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    • Signup
    • Activation
    • Retention
    • Engagement

    Ask for email before anything else

    Signup

    Stop acquiring lower quality/lower retention users

    Activation

    Make your promise clear

    Activation

    Optimize your signup flow

    Signup

    Ask users why they’re leaving, and offer a solution

    Retention

    Remind users of your product value

    Retention

    Offer users who are about to leave an incentive to stay

    Retention

    Talk to 5 of your most and least engaged users

    Engagement

    Manually onboard new user

    Activation

    Postpone email confirmation

    Signup

    Switch to a no-credit card flow in free trial

    Signup

    Demo tour your product without signup

    Activation

    There is no magic length for free trial

    Activation

    Reduce your product’s value gap

    RetentionActivation

    Build triggers so your users can build habits

    Retention

    Encourage annual subscription

    Retention

    Ask for a credit card at the end of the trial period

    Signup

    Guide users with a product tour or checklist

    Activation

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