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Guide users with a product tour or checklist

💡 Use in-app onboarding patterns like checklists and product tours to help users realize the benefits of your product. Resist the temptation of creating product tours that drag users through every feature in your product. Instead, guide them through intentionally designed steps towards their aha moment.

How to:

  • Guide to value: Highlight the features necessary for users to experience your product’s core value to keep them moving towards their aha moment. Don’t just show users a random collection of tooltips without any clear structure.
  • Keep things short: New users are excited to get started using your product. Don’t waste their time and motivation.
  • Provide clear next steps. Don’t leave them high and dry after you are done with your presentation. Clearly explain the next step a user should take. 

Popular apps:

Appcues – 💲💲💲

Chameleon – 💲💲💲

Userflow – 💲💲

Hopscotch – 💲

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